Xbox Live is down — latest updates on major outage

We’ve been keeping an eye on this post over in the Xbox Support subreddit. 

They’re claiming that Ohio, North London, and Ireland are back up and able to access Xbox Live. A commentator also noted that they’re from Buffalo, New York and have access. 

Are you from any of of those regions? Let us know if you have access.

Over at PC World, Mark Hachman, reports that the outage is affecting games differently. 

His example was solitaire which wouldn’t let him save any progress but would allow him to at least play Klondike to his heart’s content.

Meanwhile, the game Brotato was completely unplayable and wouldn’t load without an Xbox sign-in. He speculates that this will be the case for most games that are “free” to download from Xbox Live.

A reader reached out and said they were able to connect to Xbox Live and play a game. 

We’re seeing reports from people that they’re able to get on and play games. It’s unclear what regions are getting server access back. One Redditor who posted on the Xbox subreddit appears to be from Ohio. 

Another person from Dubai claimed they were able to get in on Twitter (or X). 

If it is coming back, it’s doing so slowly and on a case-by-case basis.

We’re seeing conflicting reports from around the web saying that some people are able to sign in but can’t actually do anything in Xbox Live, while others are claiming its still down.

The company has not confirmed anything on any of their platforms at this time.

Otherwise, the internet is mostly people demanding Xbox give them free Xbox Live or some other compensation since the service has been borked for so long. At this point, perhaps they do.

Our speculation is that this outage was caused by a DDoS attack.

Someone claiming to be an Xbox Rep on Down Detector said this, “Xbox Rep This outage is giving our tech team a hard time. We are looking at a resolve to the issue in about 3 hours. Sorry for the wait and your paitence (sic) in our team.”

I am inclined to believe it’s a troll job, but if it is true, and with the ongoing outage, that would mean we won’t see the service back up until 6 PM Pacific. 

It is now 3 PM Pacific and Xbox Live is still down. 

Meanwhile the internet is like the below tweet.

That or they’re begging Snoop Dogg to yell at Bill Gates again.

The Xbox Live status page updated with a brief note saying, “It’s taking longer than anticipated.”

The Xbox Support X profile has provided a brief update. Things are still down and the investigation continues.

Supposedly, yesterday, the PlayStation Network went down for about 2 hours, but it was quickly brought back by Sony. Not clear if its related to today’s Xbox Live outage.

Xbox Live is still down.

@brandonspam_

xbox servers are currently down and people are not very happy…

♬ original sound – Brandon Conner

This issue does highlight the modern gaming problem of so many services needing to be always online.

We’ve seen tons of posts from players who want to play games like Skyrim, Minecraft (assuming they’re not in servers) or even sports titles like EA’s FC2024 or 2K’s NBA2K24 which aren’t accessible because of the connectivity issue.

Though, as reported previously there is a network setting workaround where you sign as offline. Supposedly that is working for some games and apps.

As of 2:30 PM Pacific, Xbox Live is still down. It has been 3-and-a-half hours since the service first went down.

A Reddit user who has been tracking the outage and claims they can now reach the sign-in page, which was previously unavailable.

The outage is ongoing and no updates have been released by Microsoft or Xbox.

Over on X, between Xbox Series X, Xbox, and Xbox Live, the social media site has seen nearly 50,000 posts in the last hour or so.

Looking around the internet, it appears that the service is still down. 

Although, one Reddit user reminded us that about a decade ago, there was a group of hackers calling themselves the Lizard Squad who used DDoS attacks to take down Xbox Live among a number of other services throughout 2014. 

I doubt this is caused by that same group if it is a DDoS attack or otherwise. 

The moderators of the Xbox reddit quickly deleted the Lizard Squad post. Hmm?

That said, the mods appear to be deleting most of the posts related to the outage, probably to not clog the feeds but still.

It’s unclear if the outage is affecting everyone or not. 

Take this with a grain of troll, but we have seen users on X claiming that they are playing Xbox. One user claimed he was playing Destiny and using Discord on his Xbox. Probably a troll.

I’m on the West Coast of the United States, and for the most part this will only affect kids on summer break but on the east coast, people are starting to get off work and I  imagine they want a little gaming break. 

It is now 2 PM Pacific and it looks like Xbox Live is still down. According to the Xbox status page, the first outage was reported to them at 11:07 AM PST. 

The company has listed the issue as a major issue. “You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems. Features that require sign-in like most games, apps and social activity won’t be available.”

A brief update at 1:53 PM claimed they found a related issue, but did not explain what the issue might be. 

The Xbox Support Twitter page and other platforms have not posted any updates since the one closer to 1:15 PM. 

While reporting into Down Detector peaked around 38,000 reports close to 12 PM Pacific, the service has seen a steady 10,000+ reports up to now.

The Xbox Support subredditis flooded with posts regarding the outage.

One redditor is claiming with some network settings workarounds you can get offline games working and apps like YouTube and Spotify. It requires you to sign in offline. A different user confirmed this in a different post. If only Reddit users looked at what’s already been posted. 

As of 1:40 PM PST, Xbox Live remains down with no new updates from Xbox. And it’s looking like it’s still global. 

We’ve seen complaints from the US, Brazil, Japan and even France. 

A French Xbox blog confirmed that the outage is affecting Xbox on PC, console and mobile devices.

Close to 1:15 PM Pacific, Xbox Support reported that the investigation into the outage was taking longer than expected.

The status page still lists Accounts & Profiles as having issues with a pending resolution.

Close to 1:15 PM Pacific, Xbox Support reported that the investigation into the outage was taking longer than expected.

The status page still lists Accounts & Profiles as having issues with a pending resolution.